ARROYO TECH
Legal

Privacy Policy

This policy describes how ARROYO TECH SOLUTIONS, LLC collects, uses, and protects your information.

Effective date: January 1, 2026

01

Information We Collect

Contact information you provide through our website forms, including name, email address, phone number, and company name.

Project-related information shared during consultations, including business requirements, technical specifications, and operational data necessary to deliver our services.

Usage data collected automatically when you visit our website, including IP address, browser type, pages visited, and time spent on each page. This data is collected through privacy-respecting analytics tools.

Communication records including emails, meeting notes, and project correspondence necessary for service delivery.

02

How We Use Your Information

To respond to inquiries and communicate about potential or active projects.

To deliver the services described in our agreements, including software development, AI automation, data analytics, and consulting.

To improve our website experience and understand how visitors interact with our content.

To send relevant updates about our services, industry insights, or project-related communications. You may opt out of non-essential communications at any time.

To comply with legal obligations and protect our legitimate business interests.

03

Data Protection & Security

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

Access to client data is restricted on a need-to-know basis with role-based access controls and multi-factor authentication.

We conduct regular security assessments and maintain incident response procedures.

Client project data is segregated and stored in dedicated environments. We do not commingle data between client projects.

For more details on our security practices, visit our Security page.

04

Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers who assist in delivering our services (e.g., cloud infrastructure providers, communication tools), subject to confidentiality agreements.

We may disclose information when required by law, legal process, or to protect the rights and safety of our company, clients, or the public.

If we engage subcontractors for project work, they are bound by the same confidentiality and data protection requirements.

05

Data Retention

Contact form submissions and inquiry data are retained for 24 months after the last interaction, unless an active business relationship exists.

Project-related data is retained for the duration of the engagement plus 36 months after project completion, unless otherwise specified in the service agreement.

Website analytics data is retained for 26 months in anonymized form.

You may request deletion of your personal data at any time by contacting us at the email address below.

06

Your Rights

Access: You may request a copy of the personal data we hold about you.

Correction: You may request that we correct inaccurate or incomplete data.

Deletion: You may request that we delete your personal data, subject to legal retention requirements.

Portability: You may request your data in a structured, commonly used format.

Objection: You may object to the processing of your data for specific purposes.

To exercise any of these rights, contact us at the email address below.

07

Cookies & Tracking

Our website uses essential cookies required for basic functionality.

We use privacy-respecting analytics (Vercel Analytics) to understand website usage patterns. This service does not use cookies for tracking.

We do not use third-party advertising cookies or cross-site tracking technologies.

08

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

Material changes will be communicated through our website. The effective date at the top of this page indicates when the policy was last revised.

Continued use of our website or services after changes constitutes acceptance of the updated policy.

Privacy Questions

If you have questions about this privacy policy or wish to exercise your data rights, contact us at info@arroyotechsolutions.com or call (772) 273-0399.