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All Case StudiesTransportation & Logistics / Sample Case Study

Logistics Workflow Automation

Mid-size regional logistics provider

Challenge

The client managed 200+ daily shipments using a combination of spreadsheets, email chains, and phone calls. Dispatch errors averaged 12% weekly, leading to delayed deliveries and customer complaints.

Solution

We built a custom dispatch management platform with AI-powered route optimization, automated status updates, and real-time driver communication. The system integrates with their existing ERP and customer notification workflows.

Results

Dispatch Errors

12% to 1.5%

-87%

Processing Time

4hrs to 25min

-90%

Customer Satisfaction

72 to 94 NPS

+30%

Monthly Cost Savings

$18,500

Technology Stack

Next.jsPythonPostgreSQLRedisAWS Lambda

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