All Case StudiesTransportation & Logistics / Sample Case Study
Logistics Workflow Automation
Mid-size regional logistics provider
Challenge
The client managed 200+ daily shipments using a combination of spreadsheets, email chains, and phone calls. Dispatch errors averaged 12% weekly, leading to delayed deliveries and customer complaints.
Solution
We built a custom dispatch management platform with AI-powered route optimization, automated status updates, and real-time driver communication. The system integrates with their existing ERP and customer notification workflows.
Results
Dispatch Errors
12% to 1.5%
-87%Processing Time
4hrs to 25min
-90%Customer Satisfaction
72 to 94 NPS
+30%Monthly Cost Savings
$18,500
Technology Stack
Next.jsPythonPostgreSQLRedisAWS Lambda
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